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C2W Featured Guide

Import Serial Numbers

Reading Time: 2 minutes

The Serial No import allows users to batch import serial numbers for items in C2W Inventory using an Excel template.

This is useful when users need to track individual units by serial number, such as equipment, electronics, tools, watches, machines, or other serialized products.

Open the Import Data Screen

01
Go to Settings.
02
Click Import Data.
03
Select Customer from the Data Type dropdown.
04
Click Download Template.
05
Open the downloaded Excel template.

Fill in the Excel Template

Enter the serial number information into the template.

 

The yellow highlighted columns are mandatory.

 

For the Serial No template, required fields include:

  • ItemNo
  • SerialNo

Template Fields

The Serial No import template includes:

Serial Number Information

  • ItemNo
  • SerialNo

Important Notes

  • ItemNo should match an existing item in C2W Inventory.
  • SerialNo should be entered for each serialized unit.
  • Each serial number should be unique for the item.
  • Save and close the Excel file before uploading.

Save and Upload the Template

06
After filling in the template, save the Excel file.
07
Close the Excel file before uploading.
08
Return to the Import Data screen.
09
Click Choose File to Import.
10
Select the completed Excel file.
11
The uploaded data will appear under the Loaded Data tab.
12
If everything looks correct, click Import.

Verify Imported Serial Numbers

After importing, users can verify the serial numbers from the related item or inventory records.

Users can also use serial numbers when tracking serialized inventory in purchasing, receiving, sales, picking, or inventory management workflows.

Best Practice

Before importing, check that:

  • ItemNo matches an existing item
  • SerialNo is filled in
  • Serial numbers are unique
  • The Excel file is saved and closed before uploading

This helps prevent import errors and keeps serialized inventory accurate.

Tip:

Use Serial No import when you need to add many serial numbers at once instead of entering them manually.

  • Windows
  • Mobile

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